At Vyala Silks, we aim to provide you with a seamless and enjoyable shopping experience. Please take a moment to review our shipping policy to understand how we handle the delivery of your orders:
- Order Processing:
Upon receiving your order, our team begins processing it promptly.
Orders are typically processed within 1-2 business days, excluding weekends and holidays.
- Shipping Methods:
We offer standard and expedited shipping options for domestic and international orders.
The shipping method you select will determine the delivery timeframe and associated costs.
- Estimated Delivery Time:
Domestic Orders: Standard shipping typically takes 3-5 business days for delivery, while expedited shipping may arrive within 1-3 business days.
International Orders: Delivery times vary depending on the destination country and chosen shipping method. Please refer to the estimated delivery timeframe provided during checkout.
- Tracking Information:
Once your order has been shipped, you will receive a shipping confirmation email containing tracking details.
Use the provided tracking information to monitor the progress of your shipment until it reaches its destination.
- Shipping Rates:
Shipping rates are calculated based on the shipping method selected, the weight of the package, and the destination.
Shipping costs will be displayed during the checkout process for your convenience.
- Customs and Duties:
For international orders, please note that customs duties, taxes, and other fees may apply upon delivery.
These charges are the responsibility of the recipient and are not included in the product price or shipping cost.
- Shipping Restrictions:
Some items may be subject to shipping restrictions based on size, weight, or destination.
We will notify you if any restrictions apply to your order and work to find a suitable solution.
- Address Accuracy:
Please ensure that the shipping address provided during checkout is accurate and complete to avoid delays or misdelivery.
Vyala Silks is not responsible for any issues arising from incorrect or incomplete shipping information provided by the customer.
- Shipping Updates:
If you have any questions or concerns about your order’s shipping status, please don’t hesitate to contact our customer service team for assistance.
Thank you for choosing Vyala Silks. We appreciate your trust and support, and we are committed to delivering your orders safely and efficiently.