Terms and conditions

  • Introduction

Welcome to Vyala Silks , your trusted destination for authentic Kanchipuram silk sarees. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully before proceeding.

  • Company Information

Vyala Silks has a rich history of over 50 years in the silk saree retail and manufacturing business. Founded by pioneers in the Kanchipuram silk saree industry, we are now bringing our expertise online. Our e-commerce site is located in Kanchipuram, the heart of silk saree craftsmanship.

  • Mission & Values

Our mission is to provide our customers with the finest quality, trustworthy, and authentic traditional Kanchipuram silk sarees through our website. We are committed to honesty, customer satisfaction, and sustainability in all aspects of our business.

  • Product Information

We strive to provide accurate and detailed information about our products, including descriptions, images, and prices. However, please note that colours may vary slightly due to photography and monitor settings.

  • Ordering & Payment

To place an order, simply add your desired items to the cart and proceed to checkout.

We accept payment via secure online methods, including credit/debit cards and online transfers.

Orders are confirmed once payment is received. We reserve the right to cancel any order that cannot be fulfilled.

  • Shipping & Delivery

We aim to process and ship orders promptly, typically within 7 business days.

Shipping costs and delivery times may vary based on location. Please refer to our shipping information for details.

Vyala Silks is not responsible for any delays or damages caused during shipping. 

  • Returns & Exchanges

We want you to be completely satisfied with your purchase. If you are not happy with your order, please contact us within 3 days of receiving it.

Returns or exchanges are accepted for unused, unwashed, and undamaged items in their original packaging.

Customers are responsible for return shipping costs unless the item is faulty or damaged.

  • Privacy Policy

Your privacy is important to us. We collect and use personal information in accordance with our Privacy Policy, which you can view [here].

We do not share your information with third parties for marketing purposes without your consent.

  • Intellectual Property

All content on our website, including images, text, logos, and designs, is the property of Vyala Silks.

You may not reproduce, distribute, or use our content for commercial purposes without prior written permission.

  • Limitation of Liability

Vyala Silks  shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from the use of our website or products.

Our liability is limited to the purchase price of the product in question.

  • Governing Law

These terms and conditions are governed by the laws of [India/Tamil Nadu]. Any disputes arising from these terms will be subject to the jurisdiction of the courts in [Kanchipuram, Tamil Nadu].

By using our website, you agree to these terms and conditions. If you have any questions or concerns, please contact us at [Contact Email/Phone]. Thank you for choosing Vyala Silks for your Kanchipuram silk saree needs!

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